Privacy Policy for Houston Bark Park and Daycare

Effective Date: 10/3/2024

At Houston Bark Park and Daycare, we value the trust and privacy of our clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or utilize our services. By using our website or services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Identification Information: Such as your name, email address, phone number, and physical address when you book services, create an account, or communicate with us.
Pet Information: Including your pet’s name, breed, health history, and vaccination records to ensure the safety and well-being of all animals in our care.
Payment Information: We may collect credit card or other payment details for billing purposes. We use secure, third-party payment processors to handle these transactions.
Website Usage Data: Information about your visit to our website, such as IP address, browser type, pages viewed, and the date and time of your visit, to improve the functionality of our site.

2. How We Use Your Information

We use the information collected to:

Provide and manage the services you request (e.g., booking daycare, grooming, and boarding services).
Communicate with you regarding your appointments, special promotions, or updates to our services.
Maintain the health and safety of your pet and others at our facility.
Process payments and maintain accurate billing records.
Improve our website, services, and overall customer experience.

3. Information Sharing

We respect your privacy and will not sell, trade, or rent your personal information to others. However, we may share your information with:

Service Providers: Third-party companies that assist with website management, payment processing, and other business operations.
Legal Compliance: If required by law or to protect the safety and rights of our clients, employees, or animals.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage system can be guaranteed 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can modify your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or affiliate services. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly to stay informed.